Privacy Policy
Effective Date: October 5, 2026
1. Overview
This Privacy Policy explains how Mach 3.2 LLC ("Mach 3.2," "we," "our," or "us") collects, uses, and shares information about you. It applies to mach3point2.com and any other website or online service that links to this policy (the "Site"). Mach 3.2 is based in Colorado and is responsible for the personal information described here.
If you work with us as an employee or contractor, we will give you a separate notice covering that information.
2. Information We Collect
Depending on how you interact with us, we collect:
Contact information, such as your name, email address, phone number, and mailing address.
Information you send us, including inquiry forms, project briefs, and emails.
Business information, if you contact us for your company: employer, job title, and records of our correspondence and transactions.
Device and usage information collected automatically through cookies, pixels, and similar tools: IP address, browser and device type, pages viewed, time on page, referring site, and approximate location derived from your IP address.
Email interaction data, such as whether you opened a newsletter or clicked a link, if you subscribe to one.
Job or collaboration applications: resume, portfolio, work history, and anything else you choose to send.
Information from social platforms, if you log in with or interact with them through the Site (for example, embedded videos or share buttons). The platform's own policy governs what it collects.
We do not intentionally collect sensitive personal information beyond payment details handled by our processor.
3. How We Use Information
We use personal information to:
Operate and secure the Site.
Respond to inquiries and provide our services.
Process payments and fulfill orders.
Send updates or newsletters you have asked for, and administrative messages.
Understand how the Site is used and improve it.
Evaluate job, crew, or collaboration inquiries.
Prevent fraud and abuse, and enforce our terms.
Meet legal obligations.
We will not use your information for a materially different, unrelated purpose without notifying you first. Aggregated or deidentified information is outside this policy.
4. Where Information Comes From
You, when you contact us, subscribe, buy, or apply.
Your device, through cookies and similar tools.
Service providers that help us run the Site, such as hosting, email, analytics, scheduling, and payment companies.
Business partners, clients, and collaborators who refer you or share your contact details for a project.
Social platforms, if you interact with us there.
5. How We Share Information
We do not sell your personal information.
We share information with:
Service providers who process it on our behalf under their own confidentiality and security obligations.
Distribution, festival, and production partners, only when needed for a project you are involved in.
Advertising or analytics providers, if we use them (see Section 7).
Law enforcement or regulators when legally required, and to protect rights, safety, and security.
A buyer or successor in a merger, acquisition, or sale of assets.
Others, with your consent or at your direction.
Features such as comments or public posts are visible to others. Anything you make public is outside our control.
6. Third-Party Services
The Site may link to or embed third-party content, such as video players, social platforms, and festival or distribution sites. Those parties may collect information independently, under their own policies.
7. Your Choices
Marketing email: use the unsubscribe link in any message, or email privacy@mach3point2.com. Opting out will not stop transactional or project-related messages.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
Know what personal information we collect, use, and share, and get a copy of it.
Correct inaccurate information.
Delete your information, subject to legal exceptions.
Opt out of targeted advertising, sale, or profiling.
Limit use of sensitive information.
Withdraw consent, or object to certain processing.
To make a request, email privacy@mach3point2.com. We will verify your identity before acting. An authorized agent may submit a request for you if they identify themselves as one. If we deny a request, you can appeal by emailing us with "Privacy Appeal" in the subject line. If you are still not satisfied, you may contact your state attorney general. We will not penalize you for exercising your rights.
California residents: you may ask once a year what personal information we share with third parties for their direct marketing. Email privacy@mach3point2.com with "Shine the Light" in the subject line. California residents under 18 who posted content on the Site may ask us to remove it.
Visitors in the EEA or UK: our legal bases for processing are consent, contract performance, our legitimate interests (running and improving our business and Site), and legal obligations. You may also have rights to restrict processing and to data portability. You can complain to your local data protection authority, such as the UK ICO.
9. Retention
We keep personal information only as long as needed for the purpose it was collected for, including to meet tax, accounting, and legal requirements or to resolve disputes. We then delete or deidentify it.
10. Children
The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has sent us personal information, email privacy@mach3point2.com and we will delete it.
11. International Transfers
We are based in the United States, and information collected through the Site is processed here. U.S. privacy laws may differ from those where you live. By using the Site from outside the U.S., you understand your information will be transferred to and processed in the U.S. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, for transfers from the EEA or UK.
12. Security
We use reasonable measures to protect your information from loss, misuse, and unauthorized access. No internet transmission is completely secure, so we cannot guarantee absolute security.
13. Changes
We may update this policy. Changes take effect when posted, and we will update the date above. If a change is material, we will give additional notice. Continuing to use the Site means you accept the updated policy.
14. Contact
Mach 3.2 LLC
privacy@mach3point2.com